photo: https://rescue.borealriver.com/expedition-resources/river-guide-soft-skills/ |
This past summer, June 3, 2019 to be exact, Ontario (Canada) became the first province in the country to establish a minimum wage for wilderness guides. Some parts of this is good news, and some is bad. I will detail the exceptions, then get to the interesting story part of this, and outline the issues that this gives rise to.
It should be noted that British
Columbia already has in place wilderness guide exceptions to that province's
labour code. The B.C. exception is limited to no overtime and no limits on the
number of hours worked (i.e. guides are exempt from overtime limits, link here). The new Ontario exceptions include these, and extend to
establishing a guide minimum wage.
Definitions: Ontario basically adopted B.C.’s definition of a ‘wilderness
guide’, with slight variation. B.C. defines:
"wilderness guide" means a person employed primarily to
guide, teach or assist one or more persons while those persons are engaged in
recreational activities in a wilderness environment, including the following
activities: (original link to definition here)
(a)
back-country skiing, cat-skiing, heli-skiing and snowshoeing;
(b) biking;
(c) canoeing, kayaking, rafting and jet boating;
(d) dogsledding;
(e) hiking;
(f) horseback riding;
(g) mountaineering and rock climbing;
(h) operating all-terrain vehicles or snowmobiles;
(i) wildlife viewing
(b) biking;
(c) canoeing, kayaking, rafting and jet boating;
(d) dogsledding;
(e) hiking;
(f) horseback riding;
(g) mountaineering and rock climbing;
(h) operating all-terrain vehicles or snowmobiles;
(i) wildlife viewing
Ontario’s version – see if you can spot the differences:
You are a wilderness guide if you are employed to
guide, teach or assist a person or people while they are engaged in activities
in a wilderness environment, including the following activities: (original
link here)
- back-country skiing and snowshoeing
- canoeing, kayaking and rafting
- dogsledding
- hiking
- horseback riding
- rock climbing
- operating all-terrain vehicles or snowmobiles
- wildlife viewing
- survival training
Inexplicably, mountain bike or cycle touring guides are left off
the Ontario list (which means that all labour laws apply to them, including
overtime and holiday pay etc.). Apparently ‘survival training’ is seen as a
micro sector worth noting (I’m not sure why).
The Ontario exception states that wilderness guides are not
entitled to:
- daily and weekly limits on hours of work
- daily rest periods
- time off between shifts
- weekly/bi-weekly rest periods
- overtime pay
- public holidays or public holiday pay (link here)
Further, it establishes a minimum wage of $140 per day (5 hours or
more) or $70 if under 5 consecutive hours (link here). **as of October 1, 2020, rates increased to $142.60 and $71.30, respectively, with the provincial hourly minimum wage increased to $14.25. These wages may change again in September, 2021.
Deductions for room and board, employer requirements for uniforms
and safety equipment, training provisions etc. all still stand from the ESA.
Good news or bad news?
Firstly, this exception to Ontario’s
Employment Standards Act (ESA) was implemented silently and without notice. Of
the dozen operators I called afterwards, only one of them knew of the changes,
and none of them were consulted in advance. It is not clear what the catalyst
was for these changes With a June implementation, summer contracts were
already in place, potentially not in compliance with the new law. This is
partly our fault, with no professional or industry association or group to
represent our perspective or needs.
(Updated September 13, 2019: it turns out that a couple of wilderness expedition companies that had employees lodge complaints under the ESA lobbied the provincial government for an exemption to the hours/overtime limits. The minimum wage aspect was added by the MOL with a sympathetic, business oriented government in charge. Reportedly the whole process from lobbying to legislation was 4 months).
(Updated September 13, 2019: it turns out that a couple of wilderness expedition companies that had employees lodge complaints under the ESA lobbied the provincial government for an exemption to the hours/overtime limits. The minimum wage aspect was added by the MOL with a sympathetic, business oriented government in charge. Reportedly the whole process from lobbying to legislation was 4 months).
Secondly, there is some history here.
There has been a persistent problem with the ESA regarding multi-day guiding,
and the vast majority of employers/outfitting companies have not been in
compliance. The ESA had no provision for ‘day rates’ of pay, which are typical
of guide contracts. Employers glossed over issues like hourly pay, 24 hour days
for multi-day guides, or working back-to-back-to-back 5 day trips. None of this
was legal (and I worked 15 years of non-compliant guide contracts!). By
default, many employers looked to the Hunting and Fishing guide exceptions that
have been in place in Ontario for forever (well, almost for forever). The new
wilderness guide exceptions are the exact same as the long standing hunting and
fishing guide exceptions, so in effect the ESA now just reflects what operators
were doing. The good news aspect is that now the typical operator is
(hopefully) compliant, whether they know it or not. I’m not sure this is a good
message to send to industry – break the law long enough and eventually the law
will lower to include your behaviour.
The definition of ‘wilderness’ is up
for debate, as it is the qualifier to the activities listed. For multi-day
guides this is pretty straight forward, and the new ESA exclusions eliminate those
long standing issues of day wage. Day guiding or instructing though is a whole can
of worms. Teach canoeing in a city park and these exceptions do not apply to
you (and time off, rest periods etc. do); teach canoeing at a ‘wilderness’ lake
and the exceptions do apply… Note that Ontario’s general minimum wage is $14. The
guide minimum of $70 for 5 hours works out to minimum wage ($14 x 5 = $70).
Consider for 6 hours in a wilderness context now kicks up to the $140 day rate,
which works out to $23/hr ($140/6hr). Employers would rather the minimum wage
($14 x 6hr = $84), so will try to stay out of the wilderness guide designation.
Messy. Unfortunately it will be the workers who will have to haggle with the employer
over this one.
Further on the definition, both
Ontario and B.C. refer to a guide as someone who will “guide, teach or assist a person or people while they are engaged in
activities in a wilderness environment”. Interaction with clients seems
core to the role. What of the very long list of ‘other’ duties a guide has to
fulfill? Preparing equipment, filing trip plans, loading trailers, maintaining
vehicles, packing food, cleaning after a trip – do these activities still
qualify under the wilderness guide exception? It is typical to pay guides for a
day or two on either end of their expeditions for this work. Is it guiding? Not
really. Does minimum wage, time off etc. apply then? By the letter of the law,
yes. Practically, I expect not.
From my risk and safety perspective,
the most problematic aspect of these exceptions is the no limits on time off or
rest periods. It is now legal for a guide to work 90 days straight. If,
somehow, a company managed to sell a 90 day expedition, then that would be great
work for the guide. If, however, we are talking about 90 single day trips
back-to-back-to-back x90 then there is a problem. Burn out, complacency,
exhaustion, over use injury, and compromised client safety are all to be
expected.
So, in summary: curious
implementation, more operators will be compliant, and these new exceptions
clean up the ESA with regards to multi-day guiding. Creates a bunch of ambiguity
when it comes to day guides.
Update: September 13, 2019
A representative from the Ministry of Labour I had been in touch with answered some of the questions posed above. Here is the specific responses from the MOL:
- Is the
definition of wilderness guiding limited to overnight/multi-day remote
location guiding? In other words, does it thereby exclude “day
guides” and day trips?
No, the definition is not
limited to those employees who engage in overnight or multi-day trips.
"wilderness guide" means a person who is employed to guide, teach or assist one or more persons while those persons are engaged in activities in a wilderness environment, including the following activities:
a) back-country skiing and snowshoeing,
b) canoeing, kayaking, and rafting,
c) dogsledding,
d) hiking,
e) horseback riding,
f) rock climbing,
g) operating all-terrain vehicles or
snowmobiles,
h) wildlife viewing,
i) survival training,
but does not include,
j) a hunting or fishing guide, or
k) a student under 18 years of age who
works 28 hours each week or less or who is employed during a school holiday.
There is no
minimum amount of time an employee must be in the wilderness environment for
the definition to apply. For example, if a 20-year-old employee is
employed to assist the employer's clients while the clients are rafting in a
wilderness environment, the employee will be considered to be a wilderness
guide – and subject to the wilderness guide exemptions and special minimum wage
rate – even if the employee is able to return home every evening because the
rafting trips are only of a few hours' duration and the employee lives nearby.
- Does
the nature of the day’s duties determine whether the block minimum wage
rate applies? For example, if the day is spent doing preparation work,
packing etc. would the block minimum wage rate apply?
Whether the
wilderness guide definition applies to an employee is determined by what the
employee was employed to do. This means that the definition will apply
to an employee who is employed to guide, teach or assist people when they are
engaged in activities in a wilderness environment, even if some of the
employee's time is spent performing tasks that are not guiding,
teaching, or assisting, and even if some of the employee's time is spent
performing tasks outside of the wilderness environment. For instance, the
duties of wilderness guides may also include preparatory work for expeditions,
such as terrain research or equipment testing.
For example, a
20-year-old employee who is employed to teach the business's clients
rock-climbing in a wilderness environment may spend time – sometimes a
significant amount of time – checking, preparing and packing the equipment
before the clients arrive. Because this employee is employed to
teach people rock-climbing in a wilderness environment, the wilderness guide
definition will apply to that employee, and the wilderness guide exemptions and
special minimum wage rate will apply to that employee, even during the time the
employee dealt with the equipment prior to the clients' arrival.
As another
example, a 25-year-old employee who is employed to guide people on their canoe
trip in a wilderness environment may spend time – sometimes a significant
amount of time – travelling with the clients in a non-wilderness environment to
the site where the canoeing will begin. Because this employee is employed to
guide people while they are engaged in canoeing in a wilderness environment,
the wilderness guide definition will apply to that employee, and the wilderness
guide exemptions and special minimum wage rate will apply to that employee,
including during the time the employee travels to the wilderness environment.
The two examples
above are to be distinguished from a situation where an employee may have two
(or more) distinct roles with an employer at different times of the
year, only one of which is to guide, teach or assist people who are engaged in
activities in a wilderness environment. For example, an employee may be
engaged in sales and marketing for seven months of the year and in guiding for
five months of the year. If the criteria for the wilderness guide
definition are met during the five months the employee is engaged to guide, the
employee will be considered to be a wilderness guide for those five months and
will be subject to the wilderness guide exemptions and special minimum wage
rate for those five months.
Overall take away: if you are hired to be a guide in any of the listed activities in a 'wilderness' setting (still not defined), then the minimum wage and exceptions apply to you, regardless of the day's task.
Update February 1, 2021:
After a COVID season that either shut down some operations or ran others ragged for being too busy (summer 2020), and the original implementation season in 2019, it seems there is a range of operator responses to the Wilderness Guide Exemption. Many I spoke to who provide activities on the list claim that they do not operate in a 'wilderness' environment, and therefore the rule does not apply to them. In some cases this claim is a stretch, albeit that the MOL did not define the term wilderness. From the 'reasonable person' test, most adventure guide operations take place in remote-ish locations - even day trips - that most would call wilderness. Regardless, those operators have reverted to an hourly wage from their non-compliant day rate previously used. This is good news; there is not a lot of value in haggling with your employer if the pay is more or less the same either way. From my seat, it is more desirable for guides to be covered under the Employment Standards Act rather than exempt from it. There is more benefit to be under than outside of it, gaining opportunity for time off, holiday and overtime pay etc.
Multi day operations are pretty happy with the rule as it solves a major grey area from before, and the base pay rate is below what many of them were paying anyhow (perhaps except for the entry/apprentice guide jobs). Note that kids' summer camp wages fall under a different exemption - one that is misunderstood and/or abused by camp operators. There is another round of exemptions regarding holiday pay for live-on-site workers. Read the ESA!
To be clear, if an operator chooses to pay hourly (and is above the provincial minimum wage), then that position can supersede the Wilderness Guide exemption and those rules do not apply. However, it must be one or the other: day rates that meet the minimum (and potentially no time off provisions - there is nothing stopping an employer doing the right thing and letting workers rest...), or else hourly wage and all the ESA benefits that all other workers get. Hourly pay and no time off? Illegal.
What if your employer is not compliant? Number one, you have to consider that they may not know the rules. Ask a respectful and professional question if their contracts and pay scale is compliant with Ontario's ESA and if they use the Wilderness Guide exemptions for day rates (if they offer you a day rate, by default they have to follow the exemption rules for pay rate; if its hourly they have to meet that minimum wage).
Secondly, you would report the employer to the Ministry of Labour. You can do so anonymously or you can make a claim against your employer for wages owed. You can find your regional office here.